Why can't I find XXX app, or can't download XXX app through Google Play Store which GBox provided? In most cases, it was caused by your Google account does not match the region where the app is released. You are advised to switch your current Google account to the region where the app is released, or register a new Google account in that region. For details about how to switch your Google account, please refer to the Google official guide: https://support.google.com/googleplay/answer/7431675